Refund & Return Policy

Return Eligibility

To be eligible for a return, the Return & Refund Policy

At Lovwear, customer satisfaction is our priority.

Returns

Returns are accepted within 7 days of delivery.

Products must be unused, unwashed, and in their original condition with all tags and packaging intact.

Items showing signs of use, washing, damage, or alteration will not be accepted.

Non-Returnable Items

Products purchased during clearance or final sale.

Customized or altered products.

Items returned without original tags or packaging.

Refund Policy

Approved refunds are processed within 5–7 business days after the returned product passes inspection.

Refunds are credited to the original payment method.

Exchange Policy

If you would like to exchange an item for a different size or color, please contact us at support@ad2ship.com. Exchanges are subject to product availability. If the desired item is not available, a refund will be issued instead.

Damaged or Wrong Product

If you receive a damaged, defective, or incorrect item, please contact us immediately at support@ad2ship.com with:

We will arrange for a replacement or full refund at no additional cost to you.

Cancellations

Orders can be cancelled within 24 hours of placement at no charge. After 24 hours, the order may have already been processed and shipped, making cancellation unavailable. In such cases, please initiate a return after receiving the item.