Frequently Asked Questions

Simply browse our store, add items to your cart, and proceed to checkout. You can pay using credit/debit cards, UPI, net banking, or cash on delivery.

Orders can be modified or cancelled within 24 hours of placement. After that, the order may have been processed for shipping. Please contact support@ad2ship.com immediately.

You can track your order by logging into your account and visiting the "My Orders" section, or use the tracking number sent to your email.

Yes, COD is available on orders up to ₹10,000 in most serviceable areas across India.

Standard delivery takes 5–7 business days. Express delivery is available in 2–3 business days for an additional charge.

Yes! We offer free standard shipping on all orders above ₹999.

Yes, we ship to select international destinations. International shipping takes 10–15 business days and charges are calculated at checkout.

We accept returns within 7 days of delivery for unused items in original packaging. Please visit our Refund & Return Policy page for detailed instructions.

Refunds are processed within 5–7 business days after we receive and inspect the returned item. The amount is credited to your original payment method.

Please take photos of the item and contact us at support@ad2ship.com within 48 hours of delivery. We will arrange a replacement or full refund at no cost.

We accept credit/debit cards, UPI (GPay, PhonePe, Paytm), net banking, and Cash on Delivery.

All prices displayed on our website are inclusive of applicable GST.

No, you can shop as a guest. However, creating an account allows you to track orders, save addresses, and enjoy a faster checkout experience.

You can reach us at support@ad2ship.com or call us at +91 98765 43210, Monday to Saturday, 9 AM to 6 PM IST.